About Us
About Ozark MMJ Cards
Since its inception in June 2019, Ozark MMJ Cards has devoted itself to the mission of bringing natural, green medicine to the forefront of modern science. We aim to modernize healthcare by making it easier for individuals to access medical marijuana to help aid their physical and mental wellbeing.
Ozark MMJ Cards began as Arkansas’ first and only service bringing marijuana card certifications right to patients’ doorsteps. Like so many other businesses, COVID-19 prompted us to rethink our operations and the way we serve our patients. As part of the new normal, we transitioned from an in-person concierge service to telemedicine and virtual visits.
Today, as we continue to expand, one thing remains unaltered: Our promise to provide superior care at a cost-friendly value. Our medical staff and customer service team remain eager to support and guide patients through every step of their marijuana card certification journey.
Our Story
Dissatisfied with how difficult and expensive it was to obtain a medical marijuana card in Arkansas and as an avid believer in the Walton Philosophy, Ozark MMJ Cards decided that the only way to be competitive in today’s marketplace was to offer the best service available at the lowest possible price.
Why wasn’t anyone doing that with medical marijuana? Inspired to modernize this process and help make it easier for patients to receive the medicine they need when they need it, Ozark MMJ Cards was founded. What started as a small, convenient mobile service in Arkansas has now expanded to a telemedicine service helping patients across the United States. As we continue to grow, our mission to center the organization around patient satisfaction remains the driving force behind all operations — ensuring each patient experience is an exceptional one.
Dr. Daniel Whitelocke, owner and CEO, found himself dissatisfied with how difficult and expensive it was to obtain a medical marijuana card in Arkansas. As an avid believer in the Walton Philosophy, Dr. Daniel decided that the only way to be competitive in today’s marketplace was to offer the best service available at the lowest possible price. This prompted him to wonder, “Why isn’t anyone doing that with medical marijuana?!” Inspired to modernize this process and help make it easier for patients to receive the medicine they need when they need it, he founded Ozark MMJ Cards. What started as a small, convenient mobile service in Arkansas has now expanded to an in-person and telemedicine service helping patients across the United States. As we continue to grow, Dr. Daniel’s mission to center the organization around patient satisfaction remains the driving force behind all operations — ensuring each patient experience is an exceptional one.
Janelle Pavao Whitelocke
Chief Operations Officer
Janelle Pavao Whitelocke, our Operations Officer and wife of Dr. Daniel, was brought on board for operational support. Daniel started Ozark MMJ Cards while Janelle was wrapping up her last year in college for computer information systems. In an effort to get her to join the team, Daniel would periodically send her small projects to help Ozark MMJ Cards run more smoothly. Before you know it, she was heading all of the company’s operations. Janelle says that she and Dr. Daniel make a great team. Their transparency of communication helps create a smoothly running, and easy-to-use patient care system, and patient experience.
From AR Concierge MD to Ozark MMJ Cards: A History of Our Company's Evolution
After the State of Arkansas legalized marijuana for medical use, Ozark MMJ Cards worked toward creating a system that allowed patients to obtain their medical marijuana cards conveniently and affordably. After much verbal planning and hypothesizing, we decided to dive in feet-first and announce the launch of a new business venture at that year’s Fayetteville LGBTQ Pride Festival (which happened to be in two days). Thursday and Friday of the week before were spent rushing orders for business cards, banners, and everything needed for a booth at the parade. Trying to come up with designs for everything on the fly proved challenging.
In the end, the hustle and bustle paid off — Ozark MMJ Cards (then called “AR Concierge MD”) was able to help their very first patient that following week. Calls for patient service began pouring in. Not long after, we built our team into what it is today.
We contribute our tremendous growth to the continued appreciation they show for all of Ozark MMJ Cards’ amazing patients and countless referrals.
Customer Service Development
Rachel Schepp
Patient Care Manager
Rachel Schepp took on the responsibilities of what normally would be 3+ employees. She answered an onslaught of telephone calls and patiently answered every question she was asked. Helping patients register for certification with the state of Arkansas is a service Rachel offered completely unprompted. To this day, it is an exclusive service we offer that many other medical marijuana companies do not. We built our customer care on Rachel’s influence. Thanks to her irreplaceable contributions and our incredible team, Ozark MMJ Cards now runs like a well-oiled machine, and our patients are consistently pleased.
The final milestone in our young company was the creation of a new site and our re-naming. In another effort to provide convenient service to our patients and viewers, we wanted to create a URL that was both easy to remember and easy to access. Thus, OzarkMMJCards.com was born. It is our hope that you enjoy our site and continue to connect with us through our blog.
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I would like to give Dr Steve & Dr Daniel, and the staff in office! The staff on the phone were very helpful and and answered all of my questions. And I have went though Dr Daniel and Dr Steve and it was very straightforward, they were … More very helpful ! Thanks ozarkmmj😎 -
Staff is amazing! The doctor made me very comfortable talking about my PTSD and the office was very welcoming as well. Highly recommend to anyone
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They really go above and beyond, the dr is great! Colleen in the front is so helpful and kind. Best place to go for your mmj card, they make it such an easy process!
